Ordering repeat prescriptions

repeat prescriptions

Prescriptions for repeat medication can be requested by:

  • Handing the computer generated prescription re-order form in at reception.
  • Posting the prescription re-ordering form with a stamped addressed envelop.
  • Using a pharmacy collection service.
  • Using the online service ‘My Health Online’.

My Health Online

To use ‘My Health Online’ you will require an account. Please contact reception for further details.

If you already have a ‘My Health Online’ account use the following link to access the service:
My Health Online


Order repeat medication in good time

We handle a large number of requests repeat prescriptions every day and each request must be checked and signed by a doctor so please allow 72 hours for you prescription request to be processed.

If you use a pharmacy collection service you must allow time for the pharmacist to process your prescription in addition to the time taken by the surgery.  Please order repeat medication in good time.


Preventing Waste

Prescriptions are free to patients in Wales and it is important that waste is excluded at every opportunity to protect NHS funds. Every penny wasted on medication is not available to provide vital services elsewhere in the NHS.

Much money is wasted as a result of prescriptions being issued for unwanted medication.  If there are items on your repeat prescription that you no longer require please inform the practice.

Only request medication that you need.

It is an unfortunate fact that some people request medication only to store in a cupboard never to be used.

Patients have a responsibility to inform the practice if they are receiving medication they no longer need.

If you decide to use a Pharmacy collection service please remember to contact the pharmacy each month to order only medication you require.

Protect the NHS by using medications responsibly

Prescription Collection Service

The practice is happy to co-operate with pharmacies operating a prescription collection service but, it is important that appropriate checks are in place to prevent waste.

If you use a prescription collection service it is your responsibility to ensure that you only receive medication that you need.

If you experience a problem with the prescription collection service, please inform the pharmacy concerned and the practice.

Take unused or unwanted medication back to the pharmacy for safe disposal.


Medication Review

The practice operates a computerised system to manage prescriptions for regular medication.

Patients will be invited periodically to see the doctor to review prescriptions for medication. This is important to ensure that you continue to take medication that is most appropriate for your condition. It is also an opportunity for you to discuss your treatment with your doctor.

Medication is usually prescribed 4 weekly and the number of repeat prescriptions that the receptionist can issue before a review is necessary is set by the doctor. The receptionist cannot issue a prescription for repeat medication when a review is due without the authority of the doctor.

Your prescription for repeat medication will be stamped ‘Medication Review Due’ to let you know when you need to make an appointment two months before the limit is reached to give you plenty of time to make an appointment. If you fail to attend for medication review when the limit is reached, prescriptions will be issued for short periods of time until you are able to attend.  Repeated failure to attend for medication review may result in medication being discontinued.


Generic Medication

The practice has a responsibility to prescribe the most appropriate medication for your condition. In line with best medical practice, we aim to prescribe the majority of medications using an internationally recognised name. There are times when there may be concern about differences in the pharmacological properties between different formulations and in this case a branded version of the medication may be preferred. This is always the case for people taking medication to control epilepsy and some long acting preparations.