Contact Us

Our Contact Details

Riverside Surgery,
Primary Care Resource Centre,
Moor Road,  Port Talbot.
SA12 7BJ

Tel:   (01639) 813868
Fax:   (01639) 816350
email: Practice Manager


Concerns

We have a detailed complaints policy with leaflets available in the waiting room explaining the process of how you can make a complaint.  If you wish to see the complete policy it is available from the practice manager Rachel Griffiths.

We are committed to providing a high quality service and investigate all complaints thoroughly.  Learning from complaints is an important part of our quality review process, in that problems highlighted by a complaint become a subject for further audit and education.

You can download a printable copy of the Practice Complaints Policy in pdf format – you will require a copy of Adobe Viewer to open the document.

Further details about the NHS Complaints procedure may be obtained by contacting the Community Health Council.

Community Health Council,
Water Street Business Centre,
Water Street, Port Talbot. SA12 6LF.

Tel:  (01639) 892271